You can track the status of your open orders and also view the details of your past orders at the “My Orders” option. Once the order is processed and shipped, we send notifications through email updates about order confirmation and tracking number.
You can use this tracking number to see the estimated delivery time. Tracking information can take up to 24 hours to appear after your item ships.
Steps to track the shipment of your order from Geek Studio:
Need help with your Geek Studio Order? Go to our Contact Us Page to get help with your orders.
Your Delivery Status is showing “Item Delivered”, even if it hasn’t been delivered yet? If you are unable to locate your package, you can ask the relevant carrier if there is more information about the location of the package available. 99% of packages arrive on time, but occasionally, the tracking may indicate “delivered” even though you don’t get your package.
Follow the steps to track your Missing Package:
If the estimated delivery time has passed and you still haven’t received your order, you can make complain about your missing package, and call Geek Studio Customer Care at (602) 880-7537 or send an email at email@example.com within 15 days of expected delivery and our team will investigate the issue and help you out surely.
Forgot to change your old address with your current address? Do not panic! You can change or update your delivery address for your order any time before it is dispatched. Also, you may change the address during checkout. Here, is how you can go:
Change the delivery address during checkout
You can update your address during check out on the Geek Studio Site:
Change the delivery address after the order is placed (Before Dispatch from Geek Studio)
If you placed an order with an incorrect delivery address, first check out that your order hasn’t been dispatched yet. Sign in to your Geek Studio account with your login details and go to Your Account, then Purchases. Here, you will see your order status as ‘Dispatched’ or ‘Not Dispatched’.
If your order is Not Dispatched yet:
Contact our Customer Care Team to update your address on the order or ask to cancel it. You can then re-order the same items with the correct delivery address.
Change the delivery address after the order is placed (After Dispatch from Geek Studio)
You can’t modify the delivery address for orders that have entered the shipping process. If your order is dispatched from our store, you can contact the delivery service to see if they can reroute the order.
Order Delayed? This message means your order will arrive at the updated delivery time you received via text. In the meanwhile, Geek Studio does everything to get your order to you as quickly as possible. Geek Studio makes all reasonable endeavors to ensure that the products are delivered to users in a timely manner, sometimes delayed deliveries are unavoidable.
Delivery may be delayed on account of:
In such events of delay, the Geek Studio team will make all reasonable attempts to intimate the user in writing on their registered email or mobile number regularly. Further, Geek Studio shall be under no obligation to compensate the user on account of the delay in the shipment.
You can also get in touch with our support team to ask about the re-scheduled delivery of your order. You can reach us by selecting either call or email options.
You should receive a confirmation email for in-store purchases once the item is ready to be picked up. If you haven’t received a confirmation email yet, we still processing and working on getting that order ready. Please wait for the order confirmation email before showing up at the store.
When you place an in-store reservation with us, please adhere to the steps outlined below:
1. Bring Payment
We don’t charge you at the time of order placement, we just reserve your items. You need to bring an accepted form of payment when you come to pick up the item.
2. Bring a Copy
Bring a copy of an email confirming your order reservation at our store.
3. Finish Shopping
Take time to do little shopping when you come to pick up your items.
4. Find the Sign
When you are ready to check out, go to our customer representative to purchase the online order from the store.
The Geek Studio Inc is an independent third-party company that deals in selling printers, computers, and peripheral devices of different brands online as well as through our offline store across the USA. We have no association with any brand or company name. Our mission is to enhance the overall shopping experience of our customers by providing them with the best products from the top brands of different manufacturers of printers, computers, and other peripheral devices through our e-commerce site and physical stores. The information contained on Geek Studio Inc is for general information purposes only. Therefore, we expressly disclaim all the liability for damages of any kind arising out of use, reference to, or reliance on any information contained within our site. Moreover, Geek Studio Inc cannot guarantee that the information on this site is always complete, correct, and up to date or it will fulfill its visitor’s purposes or intended goals. Please note that information on this website can be amended at any time by Geek Studio Inc.
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Further, Geek Studio Inc assumes no responsibility whatsoever for the contents available through links to third-party websites. We are not liable for the accuracy of such links or their contents. The links to third-party available on the Geek Studio Inc site are merely intended to help users of this website to obtain further information. This does not imply the acceptance of the information of a third-party website by Geek Studio Inc.